Real attention to candidate challenges throughout their Hiring Process is one of smart Europe’s cultural features that was evident early on in the project. Our team surveys, co-creation approach, and training amplified this cultural trait creating a powerful positive Candidate Experience.
Smart Europe’s HR following our engagement were then able to quickly implement a measurable, ATS-neutral and self-improving Hiring Process. Smart Europe increased talent acquisition quality and retention, hiring manager awareness and achieved a yearly headcount growth of +225%.
SCOPE OF THE PROJECT
In-depth Candidate Research & Personas
Process Impact Analysis
X-functional Workflow Design Workshops
Hiring Process Playbook incl. Tailored Hiring Methodologies and Best Practices
Setup of Key Metrics & Tracking
Training & Coaching for Hiring Managers
Understanding first our client’s strategic roadmap was the only way to ensure we would craft the tailored solution smart Europe was looking for. Internal analysis of their existing hiring process and strategic interviews of relevant stakeholders provided an in-depth perspective on the project scope.
We added real-time candidate research and a unique user profiling to create a Hiring Process prototype by means of a rapid co-creation approach. Weekly iterations allowed smart Europe to sign off on the initial prototype within a few weeks.
The entire design process was 100% feedback-driven: The Hiring Process emerged from continuous engagement with internal and external users.
Great Candidate Experience & +225% Headcount Growth
At smart Europe GmbH - the fast-scaling digital arm of smart automobiles in the EU - the timely launch of a new Hiring Process was key to a successful market entrance. Our mission was to design and implement a brand new Hiring Process based on real candidate data and linked to the company’s growth goals and culture.
We designed from scratch: building in unique candidate experience insights, tailored best practices and a bullet-proof formula to scale the Hiring Process sustainably in smart Europe’s cross-functional organization. The new process enables smart Europe GmbH to improve talent attraction and hiring quality across Europe.
Complete and valuable insights
" In the interview, I was more relaxed because I had enough information to make my case. I was sure I wanted the job and I was sure I wanted to work for this company. Ultimately, the complete and valuable insights were very important for me as a candidate, and in my situation, this was the differentiator. "
Ana Maria | New Hire Smart Europe
"For us, it is of great importance to have a transparent recruiting process that reflects our culture of performance and fun through and through. Flowforgood has managed - to our utmost satisfaction - to build such a recruiting process incorporating those aspects that now inspires the right talent for our company. Alessandro and Marco are experienced HR practitioners who focus on effective processes and constantly inspire with new ideas. It's a pleasure working with them."
Ann-Katrin Eisele | Human Resources
Business Partner Smart Europe